Logging in to Level Up is straightforward—just head to the homepage and look for the login link under the registration section. If you’re an existing player, enter your email and password into the fields provided. First-time users will need to register before accessing their account. If you forget your password, you can use the reset function to regain access to your account. Once inside, players have access to personal profiles, deposits, and the pokies collection.
To register, select the sign-up button on the site’s main page. You’ll be prompted for an up-to-date email address, a strong password, and your preferred currency. Personal information such as full name, address, and age verification is mandatory to comply with NZ regulations. After submitting the details, you’ll receive an activation email to confirm your account creation.
Level Up runs a simple but strict Know Your Customer check for all new accounts. You’ll be asked to submit documentation verifying your identity, address, and payment ownership. Without passing KYC, withdrawals aren’t permitted.
Document Type | Purpose | Notes |
---|---|---|
Passport/ID/License | Identity check | Colour copy required |
Utility Bill/Bank | Address verification | Not older than 90 days |
Card/Screenshot | Payment ownership | Sensitive data can be hidden |
Submitting the correct documents means your account will be verified faster for cashouts and ongoing play.
New players get a generous welcome offer just after their inaugural login. The package includes both bonus funds and free spins with specific playthrough terms.
Bonus Type | Amount | Wagering Requirement |
---|---|---|
First Deposit | NZ$8,000 | 40x on bonus funds |
Free Spins | 200 spins | 40x on spin winnings |
Second Deposit | NZ$2,000 | 40x on bonus funds |
All bonuses are reserved for verified accounts after registration and login.
All players must be 18 years or older and provide accurate, verifiable information during registration. Only one account per household or IP is allowed to help prevent misuse. Multiple account holders risk losing access except for a single retained profile, at Level Up’s discretion. Any changes to key account information require going through support, and all withdrawals are subject to passing KYC.
Players must submit a colour copy of an official ID (passport, driver’s licence, or national ID), a utility bill or bank statement not older than 90 days for address verification, and proof of payment ownership such as a card screenshot with sensitive data hidden. This verification is mandatory before withdrawals are permitted.
No, once you have registered with an email address at Level Up Casino, you cannot change it later. It is important to use an up-to-date and secure email during sign-up.
Level Up Casino offers a range of deposit options including credit and debit cards such as Visa, MasterCard, Interac Online, and Maestro; e-wallets like Skrill and Neteller; online vouchers; and cryptocurrencies including Bitcoin, Ethereum, and Litecoin. Deposits are typically processed instantly and free of exchange fees.
If you forget your password, use the 'forgot password' link on the login page to receive an email with instructions to reset it. If you encounter difficulties, Level Up’s support team is available via live chat or email to assist.
Yes, Level Up Casino strictly allows only one account per user/IP/computer/household. Having multiple accounts risks losing access, with only one account allowed to remain at the casino’s discretion to prevent misuse.